24/7 - PROFESSIONAL - CONSUMER-FOCUSED
High quality Assistance Service is provided through UnitedHealthcare. The UnitedHealth Group serves more than 50 million Americans with consumer-focused services and advanced programs to help their members achieve optimal health.
Your program participants can choose any doctor or hospital from their national network that is comprised of nearly 500,000 physicians and health care professionals and 4,600 hospitals throughout the US.
A 24/7 toll-free Emergency Service Hotline staffed by a highly qualified, multilingual emergeny team and an additional language line help to ensure that your program participants always receive the best possible treatment.
In-patient and out-patient bills are handled by the insurer and settled directly.
Furthermore for out-patient treatment in the US cashless solutions are provided: physicians and hospitals will be paid by UnitedHealthcare directly and the insureds do not need to submit a claim form.